- Central Campaign Administrator, or CCA: The new regulations state that all CFC administrative processes, previously distributed across the country to local administrators, be consolidated in one or more CCAs. (There is only one, as it has turned out.) The CCA is a federal contractor whose biggest job is developing and maintaining online systems for charity applications, searching the charity list, employee pledging, linking with government payroll offices to implement deductions for pledge fulfillment, reporting pledges to charities, and so on. The current CCA contract went to the GiveBack Foundation, whose technical partner is a company called TASC.
- Outreach Coordinators, or OCs: The OCs are federal contractors responsible for promoting the CFC to donors. There are five OCs, each of which manages donor outreach in one or more of the campaign’s 36 administrative zones. Outreach may involve campaign kickoffs, charity fairs, and other events designed to raise awareness and encourage pledging. There may be social media efforts and other communications. In short, OCs do what they can, within CFC rules, to make the campaign a success.
If we bump into more terms that are probably known only to CFC insiders, we will add them to this little glossary.